Lijjat Papad - Woman & Entrepreneurship

            
 
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Case Details:

Case Code : LDEN008
Case Length : 13 Pages
Period : 1977-2001
Pub Date : 2003
Teaching Note :Not Available
Organization : Mahila Griha Udyog, Balaji Telefilms, Biocon Group
Industry : Varied
Countries : India

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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.



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"Our objective is to maximize employment opportunities for women through activities connected with village industries, while, at the same time, not sacrificing basic business principles and quality consciousness. We are a full-fledged commercial, self-reliant organization and not a charitable society. Any such benefits that occur are incidental to our business."

- Vimalben M Pawale, Ex President, Sri Mahila Griha Udyog Lijjat Papad (SMGULP)

"Lijjat Papad works because there are no barriers to entry such as skills; making papad is like a birthright to the Indian woman. And the model is scaleable unlike a crafts-based cottage industry."

- Haresh Shah, Member, Khadi and Village Industries Commission

An Entrepreneurial Success Story

In 2002, with a turnover of Rs 3 billion, exports worth Rs 100 million, 62 branches and 40 divisions all over the country, and 42000 members, the Sri Mahila Griha Udyog Lijjat Papad (SMGULP)1 was a women's entrepreneurial success story in India.

From humble beginnings in a thickly populated locality of Mumbai in 1959, SMGULP has come a long way. The organization gained recognition through its most famous product- Lijjat papad. In addition to papads, SMGULP manufactured other household products like spices, bakery products and detergents. A look at any of the branches of SMGULP gives the feel of an efficient entrepreneurial set up. The key to SMGULP's success lies in the feeling of oneness that it creates.

Leadership and Entrepreneurship Case Studies | Case Study in Management, Operations, Strategies, Leadership and Entrepreneurship, Case Studies

Women above 18 years of age can become members of SMGULP by signing a pledge of devotion to the organization. At SMGULP, workers are referred to as co-owners and the women who work there are referred to as sisters.

No kind of work is considered inferior or superior at SMGULP. Every job is given equal importance and the member sisters are free to choose the work they like, rolling papads, or packing, or preparing the dough. Payment is made on a daily basis. Quality is given utmost importance. The supervisors constantly check for the quality and weight of papads. SMGULP inculcates in its members, "a commitment to earn a legitimate income, honesty, and not snatching the fruits of another person's income" and adherence to quality.2 Stringent rules of cleanliness and purity are maintained. The whole manufacturing process is open to inspection by anybody. A well laid formula is strictly followed to obtain products of a fixed standard of taste, color and size.

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1]  Mahila in Hindi means women, Griha means home, Udyog means industry or work, and Lijjat means tasty. Papad is a flat, thin, dried roll of kneaded flour mixed with spicy ingredients. Papad has a reasonably long shelf life, can be toasted or fried in oil and served as a snack or taken along with food.

2]  Indian Express, July 26, 1999.

 

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